Why Paying with Cards at Marijuana Stores is so Complicated

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It was breaking news when states declared cannabis a legal substance years ago. From the 1990s until recently, it was considered to be a Schedule I drug. But in the past several years, marijuana legalization movements have gained serious support. 

Now, there are recreational and medical marijuana stores, or dispensaries in twenty-nine states where adults can legally buy marijuana. 

However, the process of purchasing the substance can be complicated. Marijuana consumption may be legal in your state, but it’s still a banned substance at the federal level.

Federal marijuana laws trump state laws, leaving the cannabis market unregulated and excluded from financial services. If a credit card company were to lend any amount of money to a cannabis business, they would be liable for prosecution. 

Without the option to use credit or debit cards, cash is the primary method of payment at a cannabis dispensary. However, by limiting a customer to cash, their purchasing power decreases which results in lower sales revenues for marijuana stores. 

An Industry Without Credit

Credit card companies have detached themselves from the marijuana industry to avoid prosecution. In fact, no credit card company has a merchant code that recreational or medical dispensaries can use.

The cannabis industry faced yet another hurdle when the Cole Memorandums were rescinded. These memos gave medical cannabis dispensaries protection from lawsuits. However, in early 2018, then-Attorney General Jeff Sessions replaced the Cole Memos, leaving the cannabis market without any protection from financial lawsuits. 

Current Purchasing Options for Marijuana Stores

The many barriers make card payments at marijuana stores next to impossible. That leaves three general payment options: 

Cash

paying with cash

Many dispensaries consider cash more of a burden than a help. But, without banking services, cash is the only payment option for many.

Cash only payments means of payment harms dispensaries in several ways. To start, if marijuana stores only accept cash, the average purchase amount is significantly lower. It’s been proven that when people have the ability to pay with plastic, they spend as much as thirty percent more. 

Banks are afraid of servicing any sort of cannabis store for the same reasons credit unions are. The federal government could shut down their institution if they accept cannabis deposits. These legality concerns mean no bank support, which means no place to deposit cash.

As a result, all of the functions of a marijuana business are done in cash. These activities range from paying workers, buying from vendors, even taxes must be done in cash.

Cash can put customers at risk. In recent months, researchers at Ohio State University found that instances of armed robbery at recreational and medical cannabis dispensaries have increased. The researchers have connected this public safety risk to the large amounts of cash dispensaries have on hand.

ATMs

withdrawing cash at an ATM machine

Many medical or recreational cannabis stores use different types of onsite ATMs to process payments. Generally, the ATMs found at a cannabis dispensary do one of two things:

1- Allow customers to withdraw cash from their bank accounts

2- Allow customers to exchange cash in their bank accounts for vouchers that act as in-store credit for the marijuana company this is called a cashless ATM

These vouchers are used to create a complicated workaround to federal marijuana laws. 

ATM-operating banks don’t want to do business with recreational or medical marijuana stores. As a result, the workarounds create the potential for bank fraud.

Industry experts caution customers to check their receipts from cannabis ATMs. Fraudulent machines will typically have an incorrect location or claim to be a different kind of business.

Using ATMs to provide or avoid cash transactions is expensive for both the business and the customer. Businesses that have ATMs on site must pay monthly fees to use the machines. These costs are often higher than normal fees because of federal marijuana laws. To offset these costs, businesses often mark up prices or reassign the fee to the customer.

These ATMs are expensive for customers too. When they withdraw cash using a standard ATM, customers must pay a terminal fee. If a medical or recreational dispensary has a cashless ATM system, even more fees are incurred.

In either case, prices are inflated from the workarounds that must happen to avoid breaking federal laws.

Mobile Payments

making a payment by mobile phone

Mobile payment apps were also created to bypass ATM transaction fees. These apps were made to act as the cannabis dispensary version of PayPal.

One of the most used electronic wallet apps is a company called PayQwick. PayQwick is an app that can be loaded with money from the customers bank account. Customers can then use that money to make purchases at contracting marijuana stores.

PayQwick has contracts with a number of popular locations across the nation including: 

  • Los Angles
  • Colorado Springs
  • Winter Park
  • Santa Fe
  • Vail Valley
  • Manitou Springs
  • Moses Lake
  • Summit County
  • Fort Collins and
  • Las Vegas

PayQwick is also among the few cannabis-related money transmitting apps that is approved by state regulators. In fact, the state of Washington has licensed PayQwick as one of the states two marijuana money transmitters.

Mobile apps are certainly an efficient way to process marijuana payments. However, the current scope is far less than ideal. Although PayQwick has contracts with dispensaries across the nation, it has only scratched the surface. Until electronic wallet payments are offered everywhere, they are only helpful to a tiny percent of the market.

A Growing Industry with Growing Needs

As legalized recreational marijuana became more popular, providing flexible payment options became even more important. States who allow recreational dispensaries to operate are shaping the cannabis industry.

They have provided statebystate guides to marijuana legalization and its benefits. Once the industry grew through legalization, industry support grew as well. Now, cannabis is a multi-billion dollar industry.

It has been these expanding profits that have allowed the industry to take shape. In Washington and Colorado, the first states to license a recreational dispensary, marijuana taxes were used to fund marijuana research.

In 2014, Colorado created the Marijuana Tax Cash Fund. Often shortened to MTCF, this fund takes a portion of the sales tax on marijuna products and donates it to cannabis researchers. During fiscal year 2017-2018, the MTCF awarded over twelve million dollars in grants. These research efforts have created several different tips for starting or operating in the cannabis space.

Colorado marijuana legalization created the first adultuse cannabis educational guides. In fact, using the cannabis retail sales to generate money for other programs is very common. Oregon, California, and Washington marijuana taxes all do similar research. 

One notable product of this research has been the creation of a cannabis concentrate guide. This is an educational guide that made strain profiles for the hemp industries many different varieties of products. Guides were also created to codify legal info, gift guides and even a marijuana travel guide.

Research has also set out to help law enforcement. One of the problems with marijuana legalization is the increased risk of drivers operating a vehicle under the influence. This research set out to design a way for law enforcement to conduct roadside drug testing for marijuana.

In addition to the benefits of marijuana’s tax revenue are its therapeutic effects. Recently, a medical study done by the University of Nottingham suggested cannabis help with stroke recovery in adults.

Affiliate and influencer marketing are shaping how the public views cannabis. Now, dispensaries are marketed as social lounges that offer friendly lodging for customers.

The recent growth and maturity of the cannabis industry has been remarkable. Despite this formidable growth of the cannabis space, the issue of achieving credit card processing remains.

Achieving Credit Card Processing in Marijuana Stores

credit card processing in marijuana stores

It’s been established that credit card companies are avoiding the marijuana industry. However, that has not stopped entrepreneurs from creating new ways to accept credit. Just as dispensaries created cashless ATMs to accept debit cards, cannabis credit card payment options have been created.

In order to accept card payments, cannabis companies have had to rely on high risk processors. High risk processing is so far the only way to allow credit card payments at dispensaries.

These systems use encrypted technology to keep transactions private. When people pay with their credit card, the information is stored in what is called a block.  These blocks encrypt one another and form chains as more transactions are completed.

By handling transaction data this way, credit card payments act in complete accordance with federal laws even though it currently remains as a schedule I drug.

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Example of High Risk Merchants

  • 1-900 Phone companies – If you’re the type of company that charges people to have a chat on the phone, you’ll be considered high risk.
  • Adult Bookstores – Clearly a part of the adult entertainment industry, and an easy mark for the high risk tag.
  • Adult Entertainment – Any business labeled with the “adult” descriptor will automatically be assigned a high risk status.
  • Adult Toys – As “adult” is in the name, it’s an easy target for association with the adult entertainment market.
  • Airline Industry – Due to cancellations on high ticket purchases, this will put your airline company in the high risk category
  • Amazon Stores – By having a high rate of return, Amazon stores are seen as high risk.
  • Ammo Sales – Association with the weapons industry guarantees high risk status.
  • Annual Contracts – Any time an annual contract is involved it can be considered highrisk because most consumers forget they signed up and chance of chargeback can be high.
  • Antiques – With a high average ticket per item, antiques are considered a risky merchant type.
  • Astrology – The study of the celestial bodies and the influence on human affairs can be a chargeback target if customers feel like they aren’t getting the answers they want.
  • Auctions – Because of the nature of bidding on a product and not having a set price the risk level goes up.
  • Autographed Collectables – There is almost always a question as to whether an autograph is authentic, and therefore chargebacks are much higher in this industry.
  • Automotive Brokers – Brokers of automobiles have a very high average ticket are are therefore of higher risk.
  • Bankruptcy Attorneys – Since the people who are working with bankruptcy attorneys are usually in financial trouble, the odds that a payment would be charged back is higher.
  • Betting Services – In many states betting is illegal but for the legal states betting with a credit card has huge chargeback implications.
  • Brokering – When a third party is involved with selling a product the risk level goes up ten fold.
  • Business Loans (Merchant Cash Advances) – Loaning money is always risky, but with business loans and startup lending, high risk is present by the nature of the business.
  • Casino – Just like a betting service, if a customer gambles with their credit card the chargeback rate sky rockets.
  • CBD Products – CBD itself poses high chargebacks because of the legitimacy of the product and the health benefits promised.
  • CBD E commerce – CBD E Commerce has twice the charge back of retail CBD because many consumers don’t feel like the product they receive gives them the benefits promised.
  • Check Cashing (Check Processing) – The level of fraud in check cashing and cash advances is what gives this industry a higher risk consideration.
  • Cigarettes – With higher levels of risk for theft and criminal activity, cigarette sales are deemed high risk.
  • Collection Agencies (Collection Agency) – Many banks see collections as an unsustainable business model that is many times unreliable.
  • Collectible Coins – A higher level of chargeback in this industry gives it a high risk tag.
  • Collectible Currency – Due to the level of inauthentic collectibles, the risk of chargebacks are much higher with collectibles.
  • Copyrighted eBooks – When someone sells something copyrighted without permission many legal issues can arise.
  • Coupon Programs – With many coupon programs the coupons expire and once they expire the consumer wants the money back they spend.
  • Credit Counseling – Due to their clients usually being in financial problems, this industry is fraught with non-payment and fraud.
  • Credit Protection – Most people that need credit protection are bad with money so chargebacks abound.
  • Credit Repair – If a consumer needs credit repair then chances are they are a high risk for chargebacks.
  • Currency Sales – Many businesses that exchange currency do it at incorrect rates hence more chargebacks.
  • Dating Services – Dating is a volatile industry, and is also lumped in with the adult entertainment industry, making it a high risk account.
  • Debt Collection Services – As the collection of debt isn’t always possible, this industry retains the tag of risky.
  • Debt Consolidation Services (Debt Consolidators) – Consolidating debt is a challenging business and as debt is usually the problem, it’s seen as unsecure from a payment perspective.
  • Debt Repair Services – Since the clients of debt repair services are usually having financial challenges, it makes this industry seem a higher risk.
  • Discount Health Programs – Many people don’t feel they are really getting a discount so they try to get their money back and if they don’t the chargebacks sky rocket.
  • Discount Medical Care Programs – Just like the discount health programs if they don’t save the consumer wants their money back.
  • Drug Paraphernalia – Anything that is associated with the drug trade is considered high risk. Offshore merchant accounts are commonly used for this type of business.
  • E Commerce – As the source of the payment is unverifiable at the point of sale, any transaction without the card present has a higher risk of credit card fraud.
  • Ebay Stores – Many people sell items that aren’t as described so chargebacks can be an issue.
  • Electronic cigarettes – much like traditional cigarettes, e-cigarette sales are also deemed high risk.
  • Electronics – This industry has a much higher ticket compared with many other businesses. A chargeback for a $3,000 tv or two and your account can be in jeopardy rather quickly.
  • Escort Services – This is deemed a part of the adult entertainment industry and therefore needs a high risk merchant account and payment solution.
  • Event Ticket Brokers – If a customer buys a ticket and doesn’t use it they feel like they can charge the transaction back.
  • Extended Warranty Companies – Warranties are rarely used so people try to charge back the money that has been spent paying for them.
  • Federal Firearms License Dealers – Any organization associated with guns or firearms is automatically considered in this category.
  • Fantasy Sports Websites – Just like gambling, if a person starts to lose too often they try and charge back the transaction.
  • Finance Brokers – The entire financing industry is risky. By simply extending credit to other individuals, this business is betting that a majority of them will actually pay what they say they will.
  • Financial Advising/Consulting – The high risk tag on financial advisors isn’t about the advisors or their firm. It’s about the clientele and their current circumstances.
  • Financial Loan Modification Services – Due to a clientele in financial struggles, the high risk term is applied to any payments in this industry.
  • Financial Planning – Anything that includes risk for the consumer can have consumer implications with chargebacks.
  • Financial Strategy – Another risk and reward category, if money is lost, consumers try charging back making this a high risk industry.
  • Fortune Tellers – When a person doesn’t hear what they want to hear, or what is told doesn’t happen, the fortune teller can receive huge chargebacks.
  • Furniture Sellers – High risk only when its custom furniture.
  • Gambling – If money is lost the chargebacks rise.
  • Gaming – Chargeback levels skyrocket when consumers don’t win.
  • Get Rich Quick Programs – It’s rather common in this industry for an individual to purchase the training and then chargeback their purchase saying it didn’t deliver on what was promised.
  • Google Stores – With a high rate of return on their items, Google stores are considered high risk.
  • Gun Sales (Firearm Sales) – The gun and projectile industry is automatically associated with high risk credit card processing.
  • High Average Ticket Sales – With any high average ticket, just a couple of chargebacks can mean a massive shift in how risky the account is deemed by the processor.
  • Home/Vacation Rentals – Many issues with chargebacks can take place if the consumer decides not to travel.
  • Horoscopes – Many people believe this is hocum so will chargeback transactions.
  • How To Programs – A common practice in this industry is to purchase the program and charge it back with the description that it didn’t deliver what it promised.
  • Hypnotists – Many merchants will charge back these transactions if results they hoped for were not met.
  • Import/Export Business – Another example of taking goods over country borders which automatically brings in additional risk to any processing account.
  • Indirect Financial Consulting – When using a third party to consult, the high risk status gives the processor fraud protection.
  • International Cargo – Any time you introduce a multi-country element to credit card processing, the ability for fraud to be introduced skyrockets.
  • International Merchants operating in the US – Since the merchant isn’t operating from the United States, there are many unknowns about what is happening on the other side of their business, thus increasing the risk.
  • International Shipping – Transporting goods between countries is risky and introduces all sorts of elements to the financial stability of any transaction.
  • Investment Books – consumers get upset if the investor isn’t right which can lead to chargebacks.
  • Investment Firms – As investments are never a “sure thing” this is considered a risky industry for having a merchant account.
  • Investment Strategy – Anything with future promises can lead to chargeback.
  • Knife Sales – weapons of any kind are automatically given high risk status.
  • Kratom E Commerce – Accepting payments online is high risk, and Kratom is a substance in the health and wellness industry, which is also considered high risk.
  • Life Coaching – With no tangible goods involved in the transaction, life coaching is considered high risk.
  • Lingerie Businesses – Associated with the adult entertainment industry, chargebacks abound.
  • Lotteries – In most states you can buy lottery tickets with a credit card but if you’re allowed to and the ticket is not a winner, consumers try to chargeback the transactions.
  • Magazine Sales – Many magazine sales are recurring subscriptions, which can have issues with chargebacks.
  • Magazine Subscriptions – Same as magazine sales chargebacks can be huge when a recurring subscription happens. (often referred to as recurring billing.)
  • Mail Order Companies – When something is ordered through the mail chargeback risk can go up.
  • Marijuana Dispensaries – As marijuana isn’t a legal substance in every state, this is considered high risk due to the legality of the product. Cannabis credit card processing is available through Shift Processing.
  • Matchmaking Services – Another branch of the dating tree, and often associated with the adult entertainment industry.
  • Medical Devices – If a medical device doesn’t do what’s promised the purchaser may chargeback the transaction.
  • Membership Organizations – This is another instance of where the transactions don’t have any tangible product and are easily charged back to the merchant account.
  • Merchants on the MATCH list – If you are a merchant who has been reported to the MATCH list (Member Alert to Control High Risk Merchants) or the TMF (Terminated Merchant File) you are given high risk status.
  • Merchants with Poor Credit – Merchant accounts are given based on the credit score of the business owner. It’s assumed that the business owner is going to be making the financial decisions for the business, and a poor credit score reflects on the viability of any business transactions.
  • Modeling Agencies – At many agencies models are promised the world and it doesn’t happen. The consumer then wants their money back.
  • Movie Downloads – Transference of a digital product is considered of higher risk. Also, rarely is a physical card present at time of purchase.
  • Multilevel Marketing Sales – Often associated with pyramid schemes, MLM sales are considered a risky business.
  • Music Downloads – Purchasing any digital product is considered to be of higher risk than a physical transaction. Most of the time the card is not present in a digital transaction using a shopping cart.
  • Not A US Citizen Doing Business In The US – It’s possible to get a merchant account without a US social security number, but not having a SSN will increase the risk the processor will have in issuing a merchant account for your business.
  • Online Adult Membership Sites – If you’re running a website that is adult themed and requires payment for access, this is a highly volatile account and definitely high risk.
  • Offshore Corporations (Offshore Merchants) – The international element is what gives the high risk tag when looking for domestic merchant accounts.
  • Online Gambling (Online Gaming) – Without a card being present and gambling as the activity, there are two reasons why this would be on this list. Online payment alone is risky even without the gambling element.
  • Overseas Exporting Services – The introduction of the international element is what gains access to this list.
  • Pawn Shops – There’s a general stigma that goes along with pawn shops, and it’s reflected in their assignment to the high risk processors list.
  • Penny Auction Sites – Even though the customers are usually bidding at only a penny more per bid, users will commonly charge back the transaction when they don’t win.
  • Pepper Spray – Considered a type of weapon, pepper spray vendors are considered risky.
  • Points Programs – Points programs that cost money can cause chargeback issues if points are not used.
  • Pornographic Merchants – If you’re a part of the adult entertainment industry in any way, you’re considered high risk.
  • Precious Metals – Counterfeit metals can be a problem in this industry, making it more risky to accept payments for.
  • Prepaid Calling Cards – Anything prepaid that a consumer may not use increases chargeback issues.
  • Prepaid Debit Cards – When they expire or are lost consumers want their money back.
  • Psychic Services – “Honey, did you visit a psychic? No babe, I don’t remember visiting a psychic.” I’ll just reverse that charge then.
  • Real Estate – A common target for scams and identity theft is how real estate makes this list.
  • Replica Products (Watches, Handbags, Wallets, Sunglasses, Etc…) – As the product being sold isn’t authentic to the original manufacturer, the percentage of requests for refund is much higher than a traditional merchant.
  • Rewards Programs – If rewards are not spent, the consumer wants the money back.
  • Self-Defense – Since the payment provided is for instruction and not a physical product, the self-defense industry makes this list.
  • Self-Hypnosis Services – Yet another instance where the goods being transferred are of a service and not a physical product.
  • SEO Services – With a high rate of request for refund, SEO agencies make this list.
  • Social Networking Sites – Just like a dating site, if a consumer does not get what they want from it, they always like to chargeback.
  • Software Downloads – The software industry makes their way on to this list because of the digital nature of the goods being sold.
  • Sports Forecasting – An example of paying for information and not for a product, and usually not in person where the card would be present for the transaction.
  • Startups – Every startup is considered risky, and the percentage of startups that make it is quite small compared to the number that fail.
  • Student Loans – With the cost of a college education continually on the rise, so is the percentage of loans that default and never receive payment.
  • Strip Clubs – Associated with the adult entertainment industry gains the strip club access to this list.
  • Stun Gun Sales – considered a type of weapon, which makes it a high risk merchant.
  • Supplement Sales – The request for refund in this industry is quite high due to the nature of the product.
  • Sweepstakes – “Hey, I entered a sweepstake and I didn’t win. I’d like my money back please.”
  • Talent Agencies – “I paid thousands of dollars for headshots and glamorous outfits and I haven’t gotten any paid gigs. Pay me back my money please.”
  • Telemarketing Services – Telemarketing services many times do not have the results the purchaser would like to see, so the services are charged back.
  • Telephone Order Sales – Anything ordered over the phone has a increased risk of chargeback.
  • Timeshare Companies – When timeshares aren’t used, people want their money back.
  • Travel Agencies – If trips are not taken, consumers would like their funds returned.
  • Travel Clubs – Many travel club discounts aren’t what they were promised, increasing risk for chargebacks.
  • Vacation Rental Brokers – Third party brokers on prepaid vacation can have issues when customers cancel their trips.
  • Vape Shops – The level of criminal activity and theft is higher with vape shop merchants and therefore carries a high risk label.
  • Vitamin Sales – If the vitamins don’t provide the results the merchant would like to see they chargeback the transactions.
  • Web Designer – Because this service is prone to chargebacks, it has been classified as high risk.
  • Weight Loss – Considered risky because the results aren’t really up to the company, but rather the individual has to stick to the plan to get results, often resulting in chargebacks.
  • Yahoo Stores – Since the goods sold through Yahoo can easily be returned, they are considered a risky merchant.

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