Table of Contents
Toggle1. The $18k Secret: How Credit Card Fees Are Killing Used Car Profits
The average used car dealership processes $1.2M/year in card payments, losing $36k–$48k annually to 3–4% processing fees (NADA, 2023). That’s enough to:
- Hire two full-time sales reps.
- Stock 10+ additional pre-owned vehicles.
- Invest in a AI-powered sales CRM.
The Fix? Legally shift fees to card-paying customers using:
- Dual Pricing: Display two prices (e.g., $15,000 cash vs. $15,525 card).
- Cash Discounting: Offer 3.5% off for cash/check payments.
- Dual Payments: Automate compliance and pricing adjustments.
2. Dual Pricing vs. Cash Discounting: What’s Best for Your Dealership?
Feature | Dual Pricing | Cash Discounting |
---|---|---|
Fee Recovery | 3.5% | 3% |
Customer Perception | “Transparent” | “Rewarding” |
Best For | High-volume lots | Luxury/pre-owned niches |
Legal Risk | Low (legal in 50 states) | None (Durbin Amendment) |
Example:
- Cash Price: $12,000
- Card Price: $12,420 (3.5% markup)
- Result: 41% of buyers choose cash to save $420 (AutoTrader, 2023).
3. Dual Payments: The Tech That Automates Compliance & Savings
Dual Payments is a POS-integrated solution designed for used car lots. Key features:
- Auto-Pricing: Adjusts prices based on payment method (cash/debit/credit).
- Pre-Built Compliance: State-specific signage, receipts, and training videos.
- Chargeback Shield: Reduces disputes by 60% via transparent pricing.
Case Study:
- Dealership: Pre-Owned Auto Pros (Miami, FL)
- Savings: $21,000 in 6 months.
- Investment: Upgraded to digital retailing tools.
4. 5 Proven Benefits of Shifting Fees to Card Users
4.1 Slash Processing Fees by 3.5% Overnight
Credit card fees are the #2 overhead cost for 74% of dealers (NADA, 2023). With dual pricing:
- Save $420 on a $12k sale.
- Reinvest savings into targeted Facebook ads or floor plan interest.
4.2 Turn Cash Buyers into Loyal Customers
Cash discounts attract budget-focused buyers—33% of whom return within 12 months (Cox Automotive).
Script for Sales Teams:
“Pay with cash or check today and save $600! Or, we accept cards for a small 3.5% convenience fee.”
5. Step-by-Step Implementation
- Partner with Dual Payments: Start a free trial.
- Post Compliant Signage: Download ready-made signs here.
- Train Staff: Use Dual Payments’ onboarding portal.
- Update POS: Integrate with Dealertrack, CDK, or Reynolds.
7. Legal FAQs
Q: Can I surcharge in California?
A: Yes! Surcharging is legal, but cash discounting is simpler. See state laws.
Q: Will customers hate dual pricing?
A: 82% prefer upfront pricing over hidden fees (Edmunds, 2024).
8. Why 89% of Dealers Recommend DualPayments.com
- Zero Setup Fees: Launch your program for free.
- 24/7 Dealer Support: Dedicated reps for auto industry.
- Free Marketing Materials: Email templates, social posts, and lot signage.