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7 Powerful Reasons Why Dual Payments is the #1 Choice for Your Business in 2024

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7 Powerful Reasons Why Dual Payments is the #1 Choice for Your Business in 2024

When it comes to payment processing, businesses in the United States have a wealth of options. But not all payment processors are created equal. Dual Payments stands out as a superior choice for businesses of all sizes, offering unmatched service, competitive pricing, and innovative technology. In this comprehensive guide, we’ll dive deep into why Dual Payments is the best option for your business compared to other payment processors. By the end of this article, you’ll understand why Dual Payments is the ultimate partner for your business growth.

1. Exceptional Customer Support: Your Success is Our Priority

One of the key factors that set Dual Payments apart is our commitment to providing outstanding customer support. Payment processing is a critical component of any business, and issues need to be resolved quickly and efficiently. At Dual Payments, we prioritize your satisfaction by offering:

  • 24/7 Support: Our team is available around the clock to assist you with any questions or concerns. Whether it’s a technical issue or a simple query, we’re always here to help.
  • Dedicated Account Managers: Enjoy personalized service from experts who understand your business and its unique needs. No more navigating through impersonal call centers.
  • Proactive Problem Solving: We don’t just wait for problems to arise—our team actively monitors your account to ensure smooth operations.

Other payment processors often fall short in this area, offering limited support hours or generic solutions. With Dual Payments, you can rest assured that help is always just a call or email away.

2. Competitive and Transparent Pricing: No Surprises, Just Savings

Hidden fees and confusing pricing structures are common complaints about many payment processors. At Dual Payments, we believe in transparency. Our straightforward pricing ensures you know exactly what you’re paying for, with no surprises. Benefits include:

  • No Hidden Fees: Say goodbye to unexpected charges on your monthly statement.
  • Customizable Plans: Choose a pricing plan that fits your business model and transaction volume.
  • Interchange Optimization: We help you qualify for the lowest possible interchange rates, saving you money on every transaction.

By offering cost-effective pricing, Dual Payments enables you to keep more of your hard-earned revenue—a distinct advantage over competitors.

3. Advanced Technology and Features: Stay Ahead of the Curve

In today’s fast-paced business environment, staying ahead of the curve is essential. Dual Payments equips businesses with cutting-edge technology designed to streamline operations and enhance customer experiences. Here’s what we offer:

  • Secure Payment Processing: Protect your business and your customers with advanced security measures, including encryption and fraud detection.
  • Flexible Payment Options: Accept payments through multiple channels, including in-store, online, and mobile.
  • Innovative Solutions: Embrace modern payment methods like contactless payments, digital wallets, and cryptocurrency.

Our platform is user-friendly and designed to integrate seamlessly with your existing systems. Many other payment processors lag behind in technological advancements, making Dual Payments the clear choice for forward-thinking businesses.

4. Tailored Solutions for Every Industry: One Size Does Not Fit All

No two businesses are alike, and a one-size-fits-all approach to payment processing simply doesn’t work. Dual Payments takes the time to understand your industry and provides customized solutions to meet your specific needs. Here are a few examples:

  • Retail: Streamline point-of-sale transactions with our intuitive systems and robust reporting tools.
  • E-Commerce: Enhance your online store with seamless payment gateways and advanced fraud prevention.
  • Hospitality: Simplify payment processing for hotels, restaurants, and other hospitality businesses with features like split payments and tipping options.
  • Healthcare: Manage patient payments securely and efficiently with HIPAA-compliant solutions.

Our ability to adapt to different industries is a significant advantage over competitors who offer generic, inflexible solutions.

5. A Proven Track Record of Reliability: Trust Matters

Downtime in payment processing can be costly, both financially and in terms of customer trust. Dual Payments is committed to providing reliable service you can count on. Features include:

  • High Uptime Rates: Our robust infrastructure ensures that your payment processing system is always operational.
  • Real-Time Monitoring: We continuously monitor our systems to identify and address potential issues before they impact your business.
  • Disaster Recovery Plans: In the unlikely event of a disruption, our recovery protocols ensure minimal downtime.

Many other payment processors struggle with reliability issues, but Dual Payments has built a reputation for dependability that you can trust.

6. A Partner in Your Growth: We’re in This Together

Dual Payments isn’t just a service provider—we’re a partner in your success. We go above and beyond to help your business thrive, offering:

  • Scalable Solutions: As your business grows, our services can scale to meet your needs without any disruption.
  • Actionable Insights: Leverage our analytics tools to make data-driven decisions and optimize your operations.
  • Educational Resources: Access a wealth of resources, including tutorials, guides, and webinars, to help you get the most out of our platform.

Other payment processors may view you as just another client. At Dual Payments, we see you as a partner, and your success is our top priority.

7. Compliance and Security: Protecting Your Business

Navigating the complex world of payment regulations can be challenging. Dual Payments takes the stress out of compliance by ensuring that our solutions meet the highest standards, including:

  • PCI DSS Compliance: Our systems adhere to the Payment Card Industry Data Security Standard to protect sensitive data.
  • HIPAA Compliance: For businesses in the healthcare sector, we offer solutions that meet strict regulatory requirements.
  • Fraud Prevention Tools: Stay ahead of potential threats with our advanced fraud detection and prevention features.

By prioritizing security and compliance, we help you avoid costly penalties and protect your reputation.

8. A Commitment to Innovation: Future-Proof Your Business

The payment processing landscape is constantly evolving, and staying competitive means embracing change. Dual Payments is at the forefront of innovation, continuously investing in research and development to bring you:

  • Next-Generation Payment Methods: From biometric payments to blockchain technology, we’re always exploring new ways to enhance your payment processing experience.
  • Enhanced User Experience: Our platform is designed with simplicity and efficiency in mind, ensuring a smooth experience for both you and your customers.
  • Sustainable Practices: As part of our commitment to corporate responsibility, we’re exploring eco-friendly payment solutions and practices.

While other processors may be slow to adapt, Dual Payments is committed to keeping your business ahead of the curve.

Conclusion: Why Dual Payments is the Ultimate Choice for Your Business

Choosing the right payment processor is a critical decision for your business. Dual Payments offers a unique combination of exceptional customer support, transparent pricing, advanced technology, and tailored solutions that make us the best choice for businesses across the United States.

While other processors may promise similar features, Dual Payments delivers on those promises with a proven track record of reliability, innovation, and customer satisfaction. Whether you’re a small business owner or a large enterprise, our solutions are designed to help you succeed.

Make the switch to Dual Payments today and experience the difference. Let us show you why we’re the superior choice for your payment processing needs. Contact us to learn more or get started—we’re here to help your business thrive.

Ready to Transform Your Payment Processing?

Don’t settle for less when it comes to your business’s payment processing. Dual Payments is here to provide you with the tools, support, and innovation you need to succeed. Contact us today to schedule a demo or speak with one of our experts. Let’s take your business to the next level together!

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Example of High Risk Merchants

  • 1-900 Phone companies – If you’re the type of company that charges people to have a chat on the phone, you’ll be considered high risk.
  • Adult Bookstores – Clearly a part of the adult entertainment industry, and an easy mark for the high risk tag.
  • Adult Entertainment – Any business labeled with the “adult” descriptor will automatically be assigned a high risk status.
  • Adult Toys – As “adult” is in the name, it’s an easy target for association with the adult entertainment market.
  • Airline Industry – Due to cancellations on high ticket purchases, this will put your airline company in the high risk category
  • Amazon Stores – By having a high rate of return, Amazon stores are seen as high risk.
  • Ammo Sales – Association with the weapons industry guarantees high risk status.
  • Annual Contracts – Any time an annual contract is involved it can be considered highrisk because most consumers forget they signed up and chance of chargeback can be high.
  • Antiques – With a high average ticket per item, antiques are considered a risky merchant type.
  • Astrology – The study of the celestial bodies and the influence on human affairs can be a chargeback target if customers feel like they aren’t getting the answers they want.
  • Auctions – Because of the nature of bidding on a product and not having a set price the risk level goes up.
  • Autographed Collectables – There is almost always a question as to whether an autograph is authentic, and therefore chargebacks are much higher in this industry.
  • Automotive Brokers – Brokers of automobiles have a very high average ticket are are therefore of higher risk.
  • Bankruptcy Attorneys – Since the people who are working with bankruptcy attorneys are usually in financial trouble, the odds that a payment would be charged back is higher.
  • Betting Services – In many states betting is illegal but for the legal states betting with a credit card has huge chargeback implications.
  • Brokering – When a third party is involved with selling a product the risk level goes up ten fold.
  • Business Loans (Merchant Cash Advances) – Loaning money is always risky, but with business loans and startup lending, high risk is present by the nature of the business.
  • Casino – Just like a betting service, if a customer gambles with their credit card the chargeback rate sky rockets.
  • CBD Products – CBD itself poses high chargebacks because of the legitimacy of the product and the health benefits promised.
  • CBD E commerce – CBD E Commerce has twice the charge back of retail CBD because many consumers don’t feel like the product they receive gives them the benefits promised.
  • Check Cashing (Check Processing) – The level of fraud in check cashing and cash advances is what gives this industry a higher risk consideration.
  • Cigarettes – With higher levels of risk for theft and criminal activity, cigarette sales are deemed high risk.
  • Collection Agencies (Collection Agency) – Many banks see collections as an unsustainable business model that is many times unreliable.
  • Collectible Coins – A higher level of chargeback in this industry gives it a high risk tag.
  • Collectible Currency – Due to the level of inauthentic collectibles, the risk of chargebacks are much higher with collectibles.
  • Copyrighted eBooks – When someone sells something copyrighted without permission many legal issues can arise.
  • Coupon Programs – With many coupon programs the coupons expire and once they expire the consumer wants the money back they spend.
  • Credit Counseling – Due to their clients usually being in financial problems, this industry is fraught with non-payment and fraud.
  • Credit Protection – Most people that need credit protection are bad with money so chargebacks abound.
  • Credit Repair – If a consumer needs credit repair then chances are they are a high risk for chargebacks.
  • Currency Sales – Many businesses that exchange currency do it at incorrect rates hence more chargebacks.
  • Dating Services – Dating is a volatile industry, and is also lumped in with the adult entertainment industry, making it a high risk account.
  • Debt Collection Services – As the collection of debt isn’t always possible, this industry retains the tag of risky.
  • Debt Consolidation Services (Debt Consolidators) – Consolidating debt is a challenging business and as debt is usually the problem, it’s seen as unsecure from a payment perspective.
  • Debt Repair Services – Since the clients of debt repair services are usually having financial challenges, it makes this industry seem a higher risk.
  • Discount Health Programs – Many people don’t feel they are really getting a discount so they try to get their money back and if they don’t the chargebacks sky rocket.
  • Discount Medical Care Programs – Just like the discount health programs if they don’t save the consumer wants their money back.
  • Drug Paraphernalia – Anything that is associated with the drug trade is considered high risk. Offshore merchant accounts are commonly used for this type of business.
  • E Commerce – As the source of the payment is unverifiable at the point of sale, any transaction without the card present has a higher risk of credit card fraud.
  • Ebay Stores – Many people sell items that aren’t as described so chargebacks can be an issue.
  • Electronic cigarettes – much like traditional cigarettes, e-cigarette sales are also deemed high risk.
  • Electronics – This industry has a much higher ticket compared with many other businesses. A chargeback for a $3,000 tv or two and your account can be in jeopardy rather quickly.
  • Escort Services – This is deemed a part of the adult entertainment industry and therefore needs a high risk merchant account and payment solution.
  • Event Ticket Brokers – If a customer buys a ticket and doesn’t use it they feel like they can charge the transaction back.
  • Extended Warranty Companies – Warranties are rarely used so people try to charge back the money that has been spent paying for them.
  • Federal Firearms License Dealers – Any organization associated with guns or firearms is automatically considered in this category.
  • Fantasy Sports Websites – Just like gambling, if a person starts to lose too often they try and charge back the transaction.
  • Finance Brokers – The entire financing industry is risky. By simply extending credit to other individuals, this business is betting that a majority of them will actually pay what they say they will.
  • Financial Advising/Consulting – The high risk tag on financial advisors isn’t about the advisors or their firm. It’s about the clientele and their current circumstances.
  • Financial Loan Modification Services – Due to a clientele in financial struggles, the high risk term is applied to any payments in this industry.
  • Financial Planning – Anything that includes risk for the consumer can have consumer implications with chargebacks.
  • Financial Strategy – Another risk and reward category, if money is lost, consumers try charging back making this a high risk industry.
  • Fortune Tellers – When a person doesn’t hear what they want to hear, or what is told doesn’t happen, the fortune teller can receive huge chargebacks.
  • Furniture Sellers – High risk only when its custom furniture.
  • Gambling – If money is lost the chargebacks rise.
  • Gaming – Chargeback levels skyrocket when consumers don’t win.
  • Get Rich Quick Programs – It’s rather common in this industry for an individual to purchase the training and then chargeback their purchase saying it didn’t deliver on what was promised.
  • Google Stores – With a high rate of return on their items, Google stores are considered high risk.
  • Gun Sales (Firearm Sales) – The gun and projectile industry is automatically associated with high risk credit card processing.
  • High Average Ticket Sales – With any high average ticket, just a couple of chargebacks can mean a massive shift in how risky the account is deemed by the processor.
  • Home/Vacation Rentals – Many issues with chargebacks can take place if the consumer decides not to travel.
  • Horoscopes – Many people believe this is hocum so will chargeback transactions.
  • How To Programs – A common practice in this industry is to purchase the program and charge it back with the description that it didn’t deliver what it promised.
  • Hypnotists – Many merchants will charge back these transactions if results they hoped for were not met.
  • Import/Export Business – Another example of taking goods over country borders which automatically brings in additional risk to any processing account.
  • Indirect Financial Consulting – When using a third party to consult, the high risk status gives the processor fraud protection.
  • International Cargo – Any time you introduce a multi-country element to credit card processing, the ability for fraud to be introduced skyrockets.
  • International Merchants operating in the US – Since the merchant isn’t operating from the United States, there are many unknowns about what is happening on the other side of their business, thus increasing the risk.
  • International Shipping – Transporting goods between countries is risky and introduces all sorts of elements to the financial stability of any transaction.
  • Investment Books – consumers get upset if the investor isn’t right which can lead to chargebacks.
  • Investment Firms – As investments are never a “sure thing” this is considered a risky industry for having a merchant account.
  • Investment Strategy – Anything with future promises can lead to chargeback.
  • Knife Sales – weapons of any kind are automatically given high risk status.
  • Kratom E Commerce – Accepting payments online is high risk, and Kratom is a substance in the health and wellness industry, which is also considered high risk.
  • Life Coaching – With no tangible goods involved in the transaction, life coaching is considered high risk.
  • Lingerie Businesses – Associated with the adult entertainment industry, chargebacks abound.
  • Lotteries – In most states you can buy lottery tickets with a credit card but if you’re allowed to and the ticket is not a winner, consumers try to chargeback the transactions.
  • Magazine Sales – Many magazine sales are recurring subscriptions, which can have issues with chargebacks.
  • Magazine Subscriptions – Same as magazine sales chargebacks can be huge when a recurring subscription happens. (often referred to as recurring billing.)
  • Mail Order Companies – When something is ordered through the mail chargeback risk can go up.
  • Marijuana Dispensaries – As marijuana isn’t a legal substance in every state, this is considered high risk due to the legality of the product. Cannabis credit card processing is available through Shift Processing.
  • Matchmaking Services – Another branch of the dating tree, and often associated with the adult entertainment industry.
  • Medical Devices – If a medical device doesn’t do what’s promised the purchaser may chargeback the transaction.
  • Membership Organizations – This is another instance of where the transactions don’t have any tangible product and are easily charged back to the merchant account.
  • Merchants on the MATCH list – If you are a merchant who has been reported to the MATCH list (Member Alert to Control High Risk Merchants) or the TMF (Terminated Merchant File) you are given high risk status.
  • Merchants with Poor Credit – Merchant accounts are given based on the credit score of the business owner. It’s assumed that the business owner is going to be making the financial decisions for the business, and a poor credit score reflects on the viability of any business transactions.
  • Modeling Agencies – At many agencies models are promised the world and it doesn’t happen. The consumer then wants their money back.
  • Movie Downloads – Transference of a digital product is considered of higher risk. Also, rarely is a physical card present at time of purchase.
  • Multilevel Marketing Sales – Often associated with pyramid schemes, MLM sales are considered a risky business.
  • Music Downloads – Purchasing any digital product is considered to be of higher risk than a physical transaction. Most of the time the card is not present in a digital transaction using a shopping cart.
  • Not A US Citizen Doing Business In The US – It’s possible to get a merchant account without a US social security number, but not having a SSN will increase the risk the processor will have in issuing a merchant account for your business.
  • Online Adult Membership Sites – If you’re running a website that is adult themed and requires payment for access, this is a highly volatile account and definitely high risk.
  • Offshore Corporations (Offshore Merchants) – The international element is what gives the high risk tag when looking for domestic merchant accounts.
  • Online Gambling (Online Gaming) – Without a card being present and gambling as the activity, there are two reasons why this would be on this list. Online payment alone is risky even without the gambling element.
  • Overseas Exporting Services – The introduction of the international element is what gains access to this list.
  • Pawn Shops – There’s a general stigma that goes along with pawn shops, and it’s reflected in their assignment to the high risk processors list.
  • Penny Auction Sites – Even though the customers are usually bidding at only a penny more per bid, users will commonly charge back the transaction when they don’t win.
  • Pepper Spray – Considered a type of weapon, pepper spray vendors are considered risky.
  • Points Programs – Points programs that cost money can cause chargeback issues if points are not used.
  • Pornographic Merchants – If you’re a part of the adult entertainment industry in any way, you’re considered high risk.
  • Precious Metals – Counterfeit metals can be a problem in this industry, making it more risky to accept payments for.
  • Prepaid Calling Cards – Anything prepaid that a consumer may not use increases chargeback issues.
  • Prepaid Debit Cards – When they expire or are lost consumers want their money back.
  • Psychic Services – “Honey, did you visit a psychic? No babe, I don’t remember visiting a psychic.” I’ll just reverse that charge then.
  • Real Estate – A common target for scams and identity theft is how real estate makes this list.
  • Replica Products (Watches, Handbags, Wallets, Sunglasses, Etc…) – As the product being sold isn’t authentic to the original manufacturer, the percentage of requests for refund is much higher than a traditional merchant.
  • Rewards Programs – If rewards are not spent, the consumer wants the money back.
  • Self-Defense – Since the payment provided is for instruction and not a physical product, the self-defense industry makes this list.
  • Self-Hypnosis Services – Yet another instance where the goods being transferred are of a service and not a physical product.
  • SEO Services – With a high rate of request for refund, SEO agencies make this list.
  • Social Networking Sites – Just like a dating site, if a consumer does not get what they want from it, they always like to chargeback.
  • Software Downloads – The software industry makes their way on to this list because of the digital nature of the goods being sold.
  • Sports Forecasting – An example of paying for information and not for a product, and usually not in person where the card would be present for the transaction.
  • Startups – Every startup is considered risky, and the percentage of startups that make it is quite small compared to the number that fail.
  • Student Loans – With the cost of a college education continually on the rise, so is the percentage of loans that default and never receive payment.
  • Strip Clubs – Associated with the adult entertainment industry gains the strip club access to this list.
  • Stun Gun Sales – considered a type of weapon, which makes it a high risk merchant.
  • Supplement Sales – The request for refund in this industry is quite high due to the nature of the product.
  • Sweepstakes – “Hey, I entered a sweepstake and I didn’t win. I’d like my money back please.”
  • Talent Agencies – “I paid thousands of dollars for headshots and glamorous outfits and I haven’t gotten any paid gigs. Pay me back my money please.”
  • Telemarketing Services – Telemarketing services many times do not have the results the purchaser would like to see, so the services are charged back.
  • Telephone Order Sales – Anything ordered over the phone has a increased risk of chargeback.
  • Timeshare Companies – When timeshares aren’t used, people want their money back.
  • Travel Agencies – If trips are not taken, consumers would like their funds returned.
  • Travel Clubs – Many travel club discounts aren’t what they were promised, increasing risk for chargebacks.
  • Vacation Rental Brokers – Third party brokers on prepaid vacation can have issues when customers cancel their trips.
  • Vape Shops – The level of criminal activity and theft is higher with vape shop merchants and therefore carries a high risk label.
  • Vitamin Sales – If the vitamins don’t provide the results the merchant would like to see they chargeback the transactions.
  • Web Designer – Because this service is prone to chargebacks, it has been classified as high risk.
  • Weight Loss – Considered risky because the results aren’t really up to the company, but rather the individual has to stick to the plan to get results, often resulting in chargebacks.
  • Yahoo Stores – Since the goods sold through Yahoo can easily be returned, they are considered a risky merchant.

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